SAP Knowledge Base Article - Public

3417757 - Username is not there when search for the candidate in the Onboarding dashboard

Symptom

Search for the candidate in the Onboarding dashboard, But No username (usually candidate’s email) is showing.

Environment

SAP SuccessFactors Onboarding

Cause

Feature Hide Username in the UI  is enabled on page Platform Feature Settings

Resolution

Go to Platform Feature Settings.

Disable feature Hide Username in the UI .

Keywords

KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding all versions