SAP Knowledge Base Article - Public

3417831 - Outlook Add-in reports errors for Contacts

Symptom

SAP-Business ByDesign Add-In for Outlook reports errors when synchronizing contacts.

Reproducing the Issue

While synchronizing contacts via Outlook Add-in, below errors are observed:

You can assign party role Contact Responsible only once to business partner XXXXXXX (where XXXXXXX is Business Partner ID)

 

Cause

It is not possible to store more than one responsible per contact.

SAP already reports an error and it cannot be saved. 

Resolution

There is one Contact Responsible and then more Additional Contact Responsible.

You can try adding more Additional Contact Responsible instead of Contact Responsible.

Keywords

Contact Responsible, Business Partner, Outlook Add-in , KBA , SRD-CC-OIN-GW , Groupware , Problem

Product

SAP Business ByDesign 2311