Symptom
You are working with SAP Solution Manager, monitoring ASE DB (version 16.0.04.03 / 16.0.04.04) and some metrics are reporting grey status with error message DPC: No data retrieved from provider E2E_DB_ALERTS_RFC. Affected metrics:
- ASE Time Since Last Database Dump
- DB Dump <SID>
- DB Dump Other Databases
- DB Dump System Databases
- ASE Time Since Last Transaction Dump
- Log Dump Other Databases
- Log Dump saptools
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Environment
- SAP Solution Manager 7.2
- ASE DB 16.0.04.03
- ASE DB 16.0.04.04
Product
SAP Solution Manager 7.2
Keywords
KBA , SV-SMG-MON-ALR-PRV , Metric / Event Provider Connector , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem
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