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SAP Knowledge Base Article - PreviewSymptom
RTCCTOOL is not working and ended with a pop up to logon:
And when this one is canceled, the following error came up:
"Unable to connect to SAP. Error on main destination SAP-SUPPORT_PORTAL : Destination has timed out or dumped recently, not yet due for retry (Connection attempt aborted, did not return.). (rc=50)"
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Keywords
RTCCTOOL,Backbone, SAP-SUPPORT_PORTAL, HTTPS, SA38/SE38 or ST13, Unable to connect, Destination, RFC , KBA , SV-SMG-SER , SAP Support Services , SV-SMG-SDD , Service Data Download , Problem
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