SAP Knowledge Base Article - Public

3418039 - What's the limit of characters in Workflow comments section? - Employee Central

Symptom

An application error is displayed when trying to submit a Workflow after adding comments.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Navigate to any Employee Profile;
  2. Perform a change within their information that wiill trigger a Workflow;
  3. In the Workflow pop-up, add comments;
  4. Click on "Submit";
  5. Application error is displayed.

Cause

More than 4,000 characters were inserted in Workflow comments section.

Resolution

Up to 4,000 characters are allowed in Workflow comments section. If more characters are added, system will throw an application error. 

Support Engineers: please check internal memo for logs example.

See Also

2572022 - Can we make workflow comments mandatory? - Employee Central

Keywords

limit, characters, workflow, workflow details, pop up, pop-up, workflow page, limits of characters, workflow comments section, comments, section, employee profile, employee central , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , LOD-SF-MDF-WFL , Custom Object based Workflows , How To

Product

SAP SuccessFactors HCM Suite all versions