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3418059 - The field DURATION is displayed in incorrect format in program CRM_ORDER_READ


When CRM_ORDER_READ program is executed, the field DURATION in exporting table ET_APPOINTMENTS is displayed in incorrect format like screenshot below:

Such issue for duration occurs only during migrating CRM transactions from one system to another system. The corrupted data for duration only occurs for the existing orders which are migrated from the source system.



  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA


SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP S/4HANA 1909 ; SAP S/4HANA 2020 ; SAP S/4HANA 2021 ; SAP S/4HANA 2022


CRM_ORDER_READ; ET_APPOINTMENT; DURATION; Migration , KBA , CRM-BF-DAT , Date Management , CRM-BTX , Business Transactions , Problem

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