3418089 - 'Add' button is missing from the 'Learning History' page in My Learning home page

The 'Add' button is missing from the 'Learning History' page in the user's landing page (My Learning). How to make the button to be displayed?

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SAP SuccessFactors Learning

1. Log into BizX > navigate to Learning as user >
2. The 'My Learning' page opens > Activities >
3. Go to 'Learning History' page >
4. The 'Add' button is missing.

This 'Add' button is controlled by the user permissions 'Access Add to Learning History' and 'Access Add to Learning History for External History Records'. If the user doesn't have neither of these permissions, it's expected that the 'Add' button won't be displayed at the 'Learning History' tile.

Additionally, there is a defect in which the Learning History "add" button is missing when only the permission 'Access Add to Learning History for External History Records' is granted.

It has been confirmed by Product Management team that, within b2405 version onwards, the 'Add' button should be displayed as long as the users have either 'Access Add to Learning History' or 'Access Add to Learning History for External History Records' permissions.

IMPORTANT: Before the b2405 version, the 'Add' button in question was displayed only when user had the 'Access Add to Learning History' permission.

To check the user's role:

1. Navigate to Learning Administration > People > Users >
2. Search the required user > open the record >
3. At the 'User Details' tab, search for the field 'Role' >
4. Note the user's role.

To check the user's permissions:

1. Navigate to Learning Administration > System Administration > Security > Role Management >
2. Search for the user's role > open the record >
3. At the 'Permissions' tab, click on 'Expand All' >
4. Search for the required permissions. If they are not there, click on 'add one or more from list' >
5. Click on 'Expand All' and check the 'Add' box for all permissions to be added >
6. Hit 'Add' > at the pop-up, click on 'OK'.

Additionally, for the current defect mentioned, the Engineering team has created a code fix to fix for this scenario. The version in which the code fix will be distributed is in the next release, 2H 2026, as per the schedule available at Product Release & Road Map Information. Until the 2H 2026 release, it is possible to do the workaround that customers can go to BizX > Learning > Activities > Add to Learning History > and option External Event would appear.

• SAP Help Portal - Access Control for SAP SuccessFactors Learning Learners and Instructors
• SAP Community - Product Release & Road Map Information

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