3418096 - Unable to approve My Inbox Workflow Sheets (case-study)

• When trying to approve a worksheet the Inbox is not allowing to proceed further
• Example application or workflow sheet: Budget Approval
  • The Transaction code: /IWFND/ERROR_LOG does not show any errors or hard errors
    • The Inbox is not allowing to proceed
• The My Inbox application has two buttons shown:
  • [Approve Budget], and
  • [Reject Budget] for this workflow application
• HAR file or network trace may show the following:
  
  ~~~~Trace 1~~~~~
  SAP__Origin='MYINBOX'&InstanceID='********'&DecisionKey='0001' HTTP/1.1\rsap-contextid-accept: header\rAccept: application/json\rAccept-Language: en\rDataServiceVersion: 2.0\rMaxDataServiceVersion: 2.0\rX-Requested-With: XMLHttpRequest\rx-csrf-token: zxPTLHvbzlxvgj9Uu2kEbw==\rContent-Type: application/json\rContent-ID: id-1692169922099-3891\r\r\r--changeset_11ef-3c63-e9fb--\r\r--batch_91ce-8456-9f20--\r"
  
  ~~~Trace 2~~~~~~
  

  CAUSE 1:

  {"d":{"__metadata":{"id":"https://<domain>:44300/sap/opu/odata/IWPGW/TASKPROCESSING;mo;v=2/TaskCollection(SAP__Origin='MYINBOX',InstanceID='********')","uri":"https://<domain>:44300/sap/opu/odata/IWPGW/TASKPROCESSING;mo;v=2/TaskCollection(SAP__Origin='MYINBOX',InstanceID='********')","type":"TASKPROCESSING.Task","content_type":"application/octet-stream","media_src":"https://<domain>:44300/sap/opu/odata/IWPGW/TASKPROCESSING;mo;v=2/TaskCollection(SAP__Origin='MYINBOX',InstanceID='********')/$value"},"TaskSupports":{"__metadata":{"type":"TASKPROCESSING.TaskSupports"},"AddAttachments":true,"AddComments":true,"Attachments":true,"Comments":true,"CreatedByDetails":true,"CustomAttributeData":true,"Description":true,"PossibleAgents":true,"PotentialOwners":true,"ProcessingLogs":true,"ProcessorDetails":true,"TaskDefinitionData":true,"TaskObject":true,"UIExecutionLink":true,"CancelResubmission":false,"Confirm":false,"Claim":true,"Forward":true,"Release":false,"Resubmit":true,"SetPriority":true,"WorkflowLog":true},"SAP__Origin":"MYINBOX","InstanceID":"********","TaskDefinitionID":"TS99000001_WS99000001_0000000136","TaskDefinitionName":"Approve Budget","TaskTitle":"Approval of Budget Level 001 Documentnumber 0100000481","Priority":"MEDIUM","Status":"READY","StatusText":"","CreatedOn":"\/Date(1687945778000)\/","CreatedBy":"SAP_WFRT","CreatedByName":"SAP

  
  
  

Fiori 1.0

"My Inbox Approve does not work","Budget approval did not work","My Inbox Worksheet approve","Inbox Approve no error","My Inbox no error in Error_LOG","Decision Keys Inbox","/IWWRK/BADI_WF_BEFORE_UPD_IB","SAP_WAPI_DECISION_COMPLETE" , KBA , BC-BMT-WFM-RUN , Runtime , CA-INB-FIO , Fiori UI for My Inbox Application , Problem