3418104 - "404 - Not found" error when loading dashboard from SAC in Fiori

• "404 - Not found" error when loading dashboard from SAC in Fiori.
• No issue when accessing from SAC directly bypass Fiori.
• The "404 Not Found" Status Code could be seen from the HAR trace for a Request URL to <SAC tenant URL>/sap/fpa/ui/tenants/<Tenant ID>app.html?......
• Logon SAC tenant directly then access the request URL which is seen in HAR trace, get the same "404 - Not found" error.

• SAP Analytics Cloud Agent
• SAP S/4HANA System

1. Follow the steps in https://help.sap.com/docs/SAP_S4HANA_ON-PREMISE/6b356c79dea443c4bbeeaf0865e04207/ed3ffbf3e31743bebcb2571e15d718f6.html?version=2020.000
2. Perform the steps in the SAP Analytics Cloud system to add a new OAuth Client
3. Perform the steps in the SAP S/4HANA system to maintain an SAC connection in S/4 HANA system

The Tenant ID is not correct when maintain the SAC connection in S/4 HANA system.

The Tenant ID in the Request URL <SAC tenant URL>/sap/fpa/ui/tenants/<Tenant ID>app.html?...... are written in capitals.

As descripted in the help guide https://help.sap.com/docs/SAP_S4HANA_ON-PREMISE/6b356c79dea443c4bbeeaf0865e04207/ed3ffbf3e31743bebcb2571e15d718f6.html?version=2020.000:

Navigate to SAP Analytics Cloud system  Main Menu  System  About. The System Name contains alphanumeric values. Change all capital letters to lower case when you enter the name in the SAP S/4HANA system. For example, if the system name is 4D73C in SAP Analytics Cloud, enter 4d73c in the SAP S/4HANA system.

3233498 S/4HANA On-Premise embedded SAC: 404 error when opening stories

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
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• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  
  • https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
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