Symptom
When establishing a service contract, it is possible to enter the WBS element on both header and item level. However, when the subsequent invoice for the service contract is created according to the billing plan, the WBS element is not transferred to the invoice. It remains empty.
Environment
SAP S/4HANA Cloud
Resolution
The WBS element acts as an attribute in S/4HANA Cloud. It will not be transferred to invoice. Instead, it is transferred to the FCO_SRVDOC table. After the invoice is posted, the WBS element can be found in the accounting document.
Keywords
Service contract, WBS element, Billing plan, Invoice, Attribute, FCO_SRVDOC, Accounting document , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem