SAP Knowledge Base Article - Public

3418268 - Invalid Domain Format when adding a New Domain on Manage Domains

Symptom

"Invalid Domain Format" message is prompting when trying to add a modern domain SMTP format which exceeds 6 characters on Manage Domains.  

Environment

SAP SuccessFactors HXM Suite



Reproducing the Issue

  1. Login to instance. 
  2. Go to Manage Language -> Manage Domains 
  3. Add a domain
  4. Input a modern domain format exceeding 6 characters.
  5. "Invalid Domain Format" message prompts. 

Cause

Current domain validation is strict which reads modern domain formats as invalid/illegal. 

Resolution

The domain validation is modified and would be patched on January 18, 2023. 

See Also

Keywords

domain, email notifications, notification, LOD-SF-PLT-NOT, adding domain, single sender, notifications , KBA , LOD-SF-PLT-NOT , Email Notifications , Known Error

Product

SAP SuccessFactors HXM Suite 2311