SAP Knowledge Base Article - Preview

3418356 - Account information not recognized: Database access error. Reason lock wait timeout exceeded; try restarting transaction

Symptom

  • Not able to login to CMC/ BI Launchpad
  • Account information not recognized: Database access error. Reason lock wait timeout exceeded; try restarting transaction


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • All supported Databases
  • All supported Operating Systems

 

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Bug Filed

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