SAP Knowledge Base Article - Preview

3418388 - Error: "Logon failed" when using an OData connection in Crystal Reports 2020 - Support Pack 03 and higher

Symptom

  • Error: 'Logon failed."
  • When attemptying to connect the sample OData source in Crystal Reports 2020 with Support Pack 03, or higher, with no authentication required, it fails with the error:

       "Logon failed.
        Details: https://services.odata.org/V4/Northwind/Northwind.svc/$metadata"

    Note: The URL above is a Public sample OData service.
      
  • In Crystal Reports 2020 with Support Pack 02, can successfully connect to the same OData source. 
       
      
  • Image/data in this SAP Knowledge Base Articles are from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Crystal Reports 2020 - Support Pack 03, and higher

Product

SAP Crystal Reports 2020

Keywords

CR, odata

  1. Start Crystal Reports 2020 with Support Pack 03, or higher.
, KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Bug Filed

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