3418391 - PO-3: Cannot send order to supplier

I receive the following error on purchase orders sent using the cXML routing method:

PO-3: Cannot send order to supplier

org.apache.xerces.xni.XNIException: unsupported doctype at ariba.network.util.xml.xerces.XercesGrammarPool$CacheKey.<init>(XercesGrammarPool.java:464) at ariba.network.util.xml.xerces.XercesGrammarPool.cacheGrammar(XercesGrammarPool.java:401) at ariba.network.util.xml.xerces.XercesGrammarPool.cacheGrammars(XercesGrammarPool.java:81) at ariba.network.util.xml.xerces.XercesGrammarRestorationPool.clear(XercesGrammarRestorationPool.java:71) at ariba.network.util.xml.xerces.XercesDocumentBuilderFactory$FilteredDocumentBuilder.parse(XercesDocumentBuilderFactory.java:72) at ariba.network.util.xml.XMLDocument.init(XMLDocument.java:407) at ariba.network.util.xml.XMLDocument.<init>(XMLDocument.java:129) at ariba.network.common.cxml.CXMLDocument.<init>(CXMLDocument.java:170) at ariba.network.service.common.ancommonbusinesslogic.ANProfileResponse.getProfileResponse(ANProfileResponse.java:690) at ariba.network.service.common.ancommonbusinesslogic.ANProfileResponse.getProfileResponse(ANProfileResponse.java:541) at ariba.network.service.common.ancommonbusinesslogic.ANProfileResponse.profileResponseForTransactionRequest(ANProfileResponse.java:402) at ariba.network.service.common.antxnbusinesslogic.ANTXNRoutingConfiguration.transactionInfo(ANTXNRoutingConfiguration.java:741) at ariba.network.service.common.antxnbusinesslogic.ANTXNRoutingConfiguration.routingUrlFromProfileResponse(ANTXNRoutingConfiguration.java:707) at ariba.network.service.common.antxnbusinesslogic.ANTXNRoutingConfiguration.cxmlRoutingURL(ANTXNRoutingConfiguration.java:667) at ariba.network.service.common.antxnbusinesslogic.ANTXNRoutingConfiguration.cxmlRoutingURL(ANTXNRoutingConfiguration.java:647) at ariba.network.service.common.antxnbusinesslogic.ANCxmlChannel.destinationUrl(ANCxmlChannel.java:68) at ariba.network.service.common.antxnbusinesslogic.ANCxmlChannel.getUrl(ANCxmlChannel.java:38) at ariba.network.service.common.ansupplierlink.CXmlSL.sendOrder(CXmlSL.java:192) at ariba.network.service.common.ansupplierlink.CXmlSL.sendOrder(CXmlSL.java:975) at ariba.network.service.common.ansupplierlink.GenericSL.sendOrder(GenericSL.java:184) at com.ariba.microservices.txndocapp.persistentqueuedispatcher.PODispatcherQueueWorkItem.sendOrder(PODispatcherQueueWorkItem.java:161) at ariba.network.service.common.podispatcher.PODispatcherQueueWorkItemCommon.handleItem(PODispatcherQueueWorkItemCommon.java:175) at com.ariba.microservices.txndocapp.persistentqueuedispatcher.PODispatcherQueueWorkItem.handleItem(PODispatcherQueueWorkItem.java:89) at ariba.network.common.anpersistentqueuedispatcher.ANPersistentQueueDispatcherWorkItem.handle(ANPersistentQueueDispatcherWorkItem.java:126) at ariba.network.common.anpersistentqueuedispatcher.ANPersistentQueueDispatcherWorker.handleWorkItem(ANPersistentQueueDispatcherWorker.java:160) at ariba.network.common.anpersistentqueuedispatcher.ANPersistentQueueDispatcherWorker.run(ANPersistentQueueDispatcherWorker.java:112) at com.ariba.microservices.txndocapp.persistentqueuedispatcher.PersistentQueueDispatcherWorker.run(PersistentQueueDispatcherWorker.java:84)

[Change Request ID: ] , KBA , SBN-AN-TX-POA , Transaction (Purchase Orders, Ship Notices & Goods Receipts) , SBN-AN-TX , Transaction Documents , SBN-AN-ADM , Administration (Buyer & Supplier Account Administration) , Problem