SAP Knowledge Base Article - Public

3418454 - Cannot go back to SuccessFactors' Homepage using back button once accessing Onboarding module - Onboarding 1.0

Symptom

Once accessing Onboarding 1.0 module in SF it is not possible to use the go back arrow in browser to return to SuccessFactors' Homepage.

Environment

SAP SuccessFactors Onboarding 1.0

Reproducing the Issue

  1. Access SuccessFactors;
  2. Click on Onboarding 1.0 in the dropdown.
  3. Once in Onboarding 1.0 module, use the back arrow in the browser to go back, and it will not return to SF Homepage.

Cause

Because Onboarding 1.0 uses a 3rd party application to integrate with BizX.

Resolution

Because Onboarding 1.0 is not fully integrated to BizX, it uses a 3rd party application to integrate to SuccessFactors, it is not possible to access any feature, after inside the module, and use the back button to return to SF Homepage.

Keywords

Browser, back button, homepage , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors Onboarding all versions