SAP Knowledge Base Article - Public

3418463 - Talent Intelligence Hub Migration Error: Error occurred. Proficiency Level set Data Migration Failed Internal error

Symptom

When processing the Talent Intelligence Hub migration job, it fails with an error:

Error occurred. Proficiency Level set Data Migration Failed Internal error

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to Admin Center > Tools > Scheduled Job Manager
  3. In the Job Type dropdown, select Job for Talent Intelligence Hub Migration
  4. Locate the failed job and select View Details
  5. See error

Cause

Proficiency level sets are duplicated.

Resolution

Create a case with Technical Support under component LOD-SF-TIH-MIG so engineering can process a script to correct the data. Please provide the following required details:

  • Attachments showing all JDM and JPB check tool errors have been resolved:
  • Screenshot of error message in migration job:
  • Data Center (URL of your login screen):
  • Company Instance ID (where to apply changes):
  • Approval

Keywords

success factors, sf, sfsf, tih, migrations, errors, failure, proficiencies, levels, migrations, WSM-23738, LRN-154678, WSM-26078, WSM-26017 , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , Problem

Product

SAP SuccessFactors HXM Suite 2311