SAP Knowledge Base Article - Preview

3418465 - How to identify and mitigate potential DDoS or DoS attacks

Symptom

Environment is unstable presenting one or more of the following symptoms:

  • Apache Worker Pool exhausted

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  • Abnormal high throughput

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  • High amount of logs like: [client xx.xx.xxx.xx:xxxxx] AH01998: Connection closed to child 262 with abortive shutdown (server _:443)
  • Apache Tomcat Thread pool exhaustion



There are others side effect symptoms that may not be listed here that could indicate a security risk for the site, to determine it further investigation is needed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Commerce Cloud

Product

SAP Commerce Cloud all versions

Keywords

CDN, Geoblocking, Hybris, CCv2 , KBA , CEC-SCC-CLA-ENV-EMG , Environment Management , How To

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