SAP Knowledge Base Article - Preview

3418483 - Two-Factor Authentication is still triggered in Identity Authentication, even though it's been turned off in Risk-Based Authentication

Symptom

  • In Identity Authentication Administration Console, despite not configuring any Two-Factor Authentication (2FA) in Risk-Based Authentication, after users successfully login, they are still prompted for 2FA.
  • Specifically, the following Risk-Based Authentication were all set to Allow:
    • Applications & Resources > Tenant Settings > Risk-Based Authentication > Allow
    • Applications & Resources > Applications > choose an application > Risk-Based Authentication > Allow

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

Identity Authentication

Product

Identity Authentication 1.0

Keywords

IAS, RBA, MFA, 2FA, TFA. risk, based, authentication, enable , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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