Symptom
A new extra row added under dependent information with greyed out fields when adding global assignment.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
1. You have defined onInit rule under dependent information.
2. You have "Enable Centralized Services for Global Assignment (Applicable for Add, Edit, End and Obsolete actions from UI) " enabled under Company System and Logo Settings.
3. Add global assignment for one target user and proceed to dependent information portlet.
4. A new row added for dependent information with greyed out fields and delete button.
Cause
Customer is using Dependent base object for the onInit event type rule.
Resolution
Please use Dependents Model for the onInit rule, then we can avoid this issue.
Keywords
Add GA, centralized service for global assignment, "Enable Centralized Services for Global Assignment (Applicable for Add, Edit, End and Obsolete actions from UI) ", b2311, CS2H2023, greyed out fields, an extra dependent information row added, no deletion button, onInit rule , KBA , LOD-SF-EC-GA , Global Assignment , How To