SAP Knowledge Base Article - Public

3418692 - How to revert the identity provider to default when SAP Datasphere is inaccessible

Symptom

When using a custom SAML SSO Identity Provider (IdP), reverting back to the SAP Default Cloud Identity IdP is possible in case users are unable to authenticate or log into SAP Datasphere.

  • Reverting Custom SAML SSO IdP to SAP Default Cloud Identity IdP.
  • How to use the Identity Provider Administration Tool.
  • How to update the IdP metadata used by SAP Datasphere.

Environment

SAP Datasphere

Resolution

Adjust the SAP Datasphere tenant's IdP Configuration using the self-service Identity Provider Administration Tool:

https://console.<data center>.sapanalytics.cloud/idp-admin/    !!Note the TRAILING slash after idp-admin!!

Examples:

This tool is accessible using a valid S-User or P-User with the same e-mail address associated with the tenant's system owner.

Note:

  • Follow these steps only if access to SAP Datasphere cannot be done successfully, hence tenant is unaccessible.

See Also

Keywords

not accessible, not available, unavailable, standard IdP, back, , KBA , DS-AUT , Authorizations (Locks, etc.) , How To

Product

SAP Datasphere all versions