SAP Knowledge Base Article - Public

3418727 - Error: 'Value is longer than the maximum allowed length 40' in Outlook Add-In

Symptom

The user scheduled a meeting and synchronized it with Outlook. In the Outlook calendar, they added a room, but since the room name exceeded 40 characters, an error occurred. They deleted the meeting in both Outlook and SAP, but the error persists when they connect to the Outlook Add-in.

Error: Value is longer than the maximum allowed length of 40.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management workcenter
  2. Go to Web Service Monitoring view
  3. Check the Service Interface: ManageAppointmentActivityIn 
  4. The Application Error has occurred: Value is longer than the maximum allowed length 40: "<Meeting Room Description>"

Cause

In the payload, the Location Name maintained is more than 40 characters.

Resolution

User has to maintain the meeting room description less than 40 characters, as per the standard system behavior.

Keywords

Outlook Add-In, Error, ManageAppointmentActivityIn, Web Service Monitoring, 40 characters , KBA , SRD-CC-OIN-GW , Groupware , Problem

Product

SAP Business ByDesign all versions