3418873 - Issue on clearing a Credit Memo automatically in the Bank Statement.

The system clears Customer Invoice automatically in the Bank Statement, but the Credit Memo is not cleared. 

SAP Business ByDesign.

Scenario: 1 

1) Create a Credit Memo.
2) Go to Liquidity Management work center.
3) Click on New Bank Statement.
4) Enter the data in 1st tab. 
5) Go to 3rd tab  and click on *Add Row*. 
6) Select Payment Method - Outgoing Bank Transfer for Credit Memo. 
7) Enter Credit Memo ID in the Invoice ID field and enter amount. 
8) Post the Bank Statement. 
---> You can find the Post Processing status is Required. Why? Ideally it should be cleared. 

Scenario: 2 

1) Create a Customer Invoice.
2) Go to Liquidity Management work center.
3) Click on New Bank Statement.
4) Enter the data in 1st tab. 
5) Go to 3rd tab  and click on *Add Row*. 
7) Select Payment Method - Incoming Bank Transfer for Customer Invoice. 
8) Enter Customer Invoice ID and amount. 
9) Post the Bank Statement. 
---> You can find the Post Processing status is Not Required. This is correct system behaviour and it is expected for Credit memo documents also.  

As per the system architecture, the Invoice ID field accepts only Invoices, but not the Credit Memo. Usually when you give the Credit Memo ID in the Invoice ID field, the Bank Statement's post processing status will be in *Required* and won't be cleared.

Note:

For Customer Invoice, if you select payment Method as Other Incoming Payments or Incoming Bank Transfer, then the system clears automatically. 

For Credit Memo, if you select payment method as Other Outgoing Payments or Outgoing Bank Transfer, then the system will not clear automatically. 

While creating the Bank Statement, Credit Memo ID is given in the Invoice ID field. Invoice ID field is expected to be filled with only Invoice ID not with Credit Memo ID.

Hence system will not go for Automatic Payment Allocation and the post processing status will be in “Required” in case of Credit Memo. This is the standard system behavior.

2465360 - Automatic Clearing of Invoice and Credit Memo in the Account Monitor

Credit Memo, Customer Invoice, Bank Statement, Post Processing, Liquidity Management, Clearing. , KBA , SRD-FIN-CLM , Cash and Liquity Managment , Problem