SAP Knowledge Base Article - Public

3419020 - PSM Field When Added To Object Worklist ( OWL) Is Not Shown As Hyperlink

Symptom

You have added a PSM field to an OWL screen and expect it to be shown as hyperlink, but this is not the case.

Environment

SAP Cloud For Customer

Reproducing the Issue

Example:

  1. Start adaptation mode.
  2. Go to Leads OWL.
  3. In adaptation mode, add field.
  4. Scroll all the way to the bottom and you will see option: Label: Address Snapshot Description: Root/ProspectParty/AddressSnapshot (Association).
  5. Drill inside this and you will have option to add fields e.g Web Site.

After you end adaptation, you will notice any links that are available for this field are not clickable.

Cause

This is a current limitation of the system.

Resolution

A PSM field when added from association of type Extended Text is not clickable in OWL. 

Keywords

KUT, PSM, Association, Add, OWL, List, Link, Hyperlink, Click, Clickable, Greyed Out, Grayed Out, Extension, Adapt, Adaptation, Extend , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem

Product

SAP Cloud for Customer core applications 2311