SAP Knowledge Base Article - Public

3419051 - Getting an error while trying to edit filters of Home Page Tiles

Symptom

Getting an error "An application error occurred" while trying to edit filters of any Home Page Tile

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Navigate to “View Tile Reports” on the Home Page
  2. Click on any Tile report
  3. Click on Filter icon
  4. Click More
  5. Click on any value -> By My Selection
  6. You will see the error errorId=..., fingerprint=..., timestamp=..., errorMessage=An application error occurred

Cause

User is missing "Report Center" permission from "Reports Permission" category

Resolution

As part of a fix for a security issue related to DWRs authorization (AYT-51480) Engineering have added a mandatory "Report Center" permission check for most of the DWRs. Viewing/modifying Tile report filters is such a dwr: adhocReportBuilderControllerProxy.getFilterValuesForColumnWithConfigId.dwr.

Therefore, it is mandatory for the user to have "Report Center" permission from "Reports Permission" category.

Keywords

People Analytics, Homepage Tile, error, edit, filter, Tile, errorMessage=An application error occurred, Report Center , KBA , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , Problem

Product

SAP SuccessFactors HCM Core all versions