Symptom
You are trying to logon via SSO to the SAP Excel Add-in. But you are getting error:
"Sorry, but you are currently not authorized for Access".
If you try to logon to C4C/ByD directly with the same SSO user, there is no issue.
Environment
SAP Cloud For Customer
SAP Business ByDesign
Reproducing the Issue
- Open Excel.
- Click on the ByDesign Add-in.
- Try to Logon via SSO.
- Error.
Cause
This could be due to an issue with an older version of the Excel Add-in.
Resolution
Please kindly download the latest version of the Add-in from the downloads section in your system and test again.
Keywords
Excel, Single Sign-On, SSO, Cloud for Customer, C4C, ByDesign, ByD , KBA , SRD-CC-OIN-XL , Excel Integration , Problem
Product
SAP Business ByDesign 2311