SAP Knowledge Base Article - Public

3419157 - Unable to view the data for Report - Schedule of Fixed Assets - Italy.

Symptom

You are not able to get data on the Report : Schedule of Fixed Assets - IT (IT refers to Country Italy)
You have given all the mandatory inputs in the data selection and tried to run the report, you are not getting any data instead you are facing an below mentioned error.

Error message: Failed to open report - "Internal Server Error" - Open an incident.

Environment

SAP Business ByDesign.

Reproducing the Issue

1) Go to the Fixed Asset work center.

2) Go to the List sub view under the Reports.

3) Search for the Report Category - Schedule of Fixed Assets - IT

4) Try to give the inputs for below mentioned fields,

Access Context

Company

Set of Books

Valuation view

Accounting Period/Year

5) Run the Report, you are not able to get data on the Report. Instead you got an error.

Error message: Failed to open report - "Internal Server Error" - Open an incident.

Cause

As per the Report Category : Schedule of Fixed Assets - IT - Shows the schedule of fixed assets for each asset class, specified according to Italian legal requirements.

The Report data is actually meant for country Italy. For example: If you are executing this report for Company XXX which belongs to other countries like Greece, China, India etc.., then you can't view the data instead you will receive the error message as mentioned above. ('XXX' refers to Company ID)

Resolution

This Report - Schedule of Fixed Assets - IT is relevant for Italy and in addition to Fixed Asset accounting data, the following information must also be reported according to Italian legal requirements.

Please check the help center document provide below for more information.  https://help.sap.com/docs/SAP_BUSINESS_BYDESIGN/2e30d84496214461ad763692c3a0b4a5/ccdcba8a6dbb4fca9102bffc40c31713.html

Keywords

Fixed Assets, Report, Schedule of Fixed Assets, Italy, Partner Company, Internal Server Error. , KBA , SRD-FIN-FA , Fixed Assets , Problem

Product

SAP Business ByDesign 2311