SAP Knowledge Base Article - Public

3419223 - Activate Mobile via Activation Email Code mobile notification template


  • Is it possible to disable the option Activate Mobile via Activation Email Code to mobile?
  • Is it possible to change the Activate Mobile via Activation Email Code email template?


SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Click in the profile and navigate to Settings;
  2. Click in Mobile;
  3. Select the Activate via Email Code and click in Generate Code and Send Email;


Currently, it is not possible to disable this Mobile activation option and the template for the 'Activate Mobile via Activation Email Code' cannot be changed. However, if you wish to have this functionality reviewed, you can submit an enhancement request through our portal, check the 'Ideas Exchange' section of the SAP SuccessFactors Community as per the KBA 2090228 for more details.



Activate Mobile via Activation Email Code, mobile notification template, successfactors mobile app, email notification, activation email , KBA , LOD-SF-PLT-MOB , Mobile Issues , Product Enhancement


SAP SuccessFactors HXM Core 2311