Symptom
- In SAC classic designed stories, the tooltip of a Chart is being displayed either on the left or right hand side out of the widget.
- The expectation would be that it is being displayed similarly as in Optimized mode (it is dynamic, and appears above the highlighted data point).
Environment
- SAP Analytics Cloud (Enterprise)
- Classic Stories
Reproducing the Issue
- Logon to SAC.
- Open a Classic Story with charts.
- Hover the mouse over the data in the chart.
- Notice that the tooltip appears either on the left or right side in a fixed place.
- Testing the same in Optimized mode, the tooltip is dynamic and appears close to the data point.
Cause
This is a known limitation in classic designed stories.
Resolution
An improvement request can be submitted on our Influence Portal as per the following documentation: 2424376 - How do you create an enhancement request and provide feedback for SAP Analytics Cloud?
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
tooltip,box,information,chart,widget,table,hover,over,mouse,cursor , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0