SAP Knowledge Base Article - Public

3419444 - Language translations are not working correctly in Finnish (Suomi) and Swedish (Svenska)

Symptom

  • The following error occurs in SAP Analytics Cloud (SAC):"Error in translation service. Service returned error code 500."   whenever a user with accented letters opens up a fully translated Finish & Swedish story an error occurs and the story has dimensions (Actuals previous year for example) still shown in English.

  • It can occur with any story that has translation for Finish & Swedish languages this occurs with special accented characters for example Ä,Ö,Ü.

Environment

SAP Analytics Cloud (Enterprise) 2024.01 

Reproducing the Issue

  1. Log in to SAC.
  2. From user profile settings, change both "Language" and "Data access language" to "Suomi" (=Finnish) or "Svenska" (=Swedish).
  3. Open any planning application (story) -> an error message with above error message appears and not all texts are translated to Finnish / Swedish, even though stories are fully "Translated" in "Translation service".

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

Your feedback is important to help us improve our knowledge base.

Keywords

Error in translation service. Service returned error code 500. , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0