SAP Knowledge Base Article - Public

3419571 - Electronic Tax Invoice documents are not getting created for a Credit Memo.


You are in the process of creating an Electronic Tax Invoice document. After creating a Customer Invoice, executing an Electronic Tax Invoice, and you are creating an Electronic Tax Invoice document which is progressing well without any problems.

However, if you create a Manual Credit Memo or a Credit Memo Invoice created by referring to an "Standalone Invoice" and then run an Electronic Tax Invoice, but here the Electronic Tax Invoice is not created. (If you set it to "Aggregated Invoice" and run it, it is created without any problem.)

Even if you look at the Execution Log, there is no information or any cause of error mentioned. You want to know why the system didn't pick the Credit Memo for the Run XX.  ('XX' refers to Electronic Tax Invoice Run ID)


SAP Business ByDesign.

Reproducing the Issue

1) Go to the Customer Invoicing work center.

2) Go to the Invoice Documents sub view.

3) Create a Credit Memo for the Customer Invoice.

4) Now again under Receivables work center, go to Electronic Tax Invoice Run.

5) Try to do Electronic Tax Invoice Run for "Standalone Invoice".

6) Once the Run is done, if you click the Run XX, you can see that under execution summary that "No Electronic Tax Invoice Created".


For Example: You have created Customer Invoice and you want to do the Electronic Tax Invoice Run for this Customer invoice. For this kind of scenario if you choose the "Standalone Invoice" in the Electronic Tax Invoice Run then the Run will pick the Customer Invoice only and it won't pick the Credit Memo. For Credit Memo it is different.


Here system is behaved as expected. To to the Electronic Tax Invoice Run, you have to follow the below steps.

1) Go to the Receivables work center.

2) Go to the Electronic Tax Invoice Run sub view.

3) Create a new run and provide all the mandatory details like Company, Fiscal Year, Period and Date

4) Under Selection Criteria, try to select the "Aggregated Invoice" for the Type of Execution.

5) After the Run was completed, now if you check the Run XX, it would have picked the Credit Memo.


Customer Invoice, Credit Memo, Electronic Tax Invoice Run, Aggregated Invoice, Standalone Invoice, Receivables. , KBA , SRD-FIN-ACR , Receivables , Problem


SAP Business ByDesign 2311