SAP Knowledge Base Article - Public

3419621 - IPS error when trying to connect to SuccessFactors: "400 The SSL certificate error"


The IPS sync job is failing with the error below:

Caused by: HTTP operation failed invoking with statusCode: 400 and body
<head><title>400 The SSL certificate error</title></head>
<center><h1>400 Bad Request</h1></center>
<center>The SSL certificate error</center>

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP SuccessFactors HXM Suite


Invalid certificate being used.


Please make sure you are using a valid certificate in Identity Provisioning > Source Systems > Outbound Certificates tab in IPS:

The certificate in here with an "Active" status needs to be the one which is imported in SuccessFactors following the instructions from Upgrade to X.509 Certificate-Based Authentication for Incoming Calls | SAP Help Portal.

Note: please don't enable the option "Automatic Regeneration" as it won't work for the SuccessFactors type of connection. When the certificate expires you need to generate a new one and import the new one into SuccessFactors again.

See Also

Generate and Manage Certificates for Outbound Connection | SAP Help Portal


ips, ssl, certificate, 400, html, ias, sync, read, sf, api, authentication , KBA , LOD-SF-INT-ODATA , OData API Framework , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem


SAP SuccessFactors HXM Suite all versions