Symptom
- Client applications received frequent disconnect and timed out during large number of incoming connections at the same time.
- There is no errors in ASE errorlog.
- The following errors received by the clients:
- DB-Library error: Server connection timed out.
DB-Library error: Unable to connect: Server is unavailable or does not exist. -
Perl client received: dbi:Sybase:server=ASE;hostname=host;encryptPassword=1;timeout=10800;packetSize=4096 User: app_user OpenClient message: LAYER = (1) ORIGIN = (2) SEVERITY = (2) NUMBER = (63)
Server ASE, database Message String: ct_connect(): user api layer: internal Client Library error: Read from the server has timed out.
- DB-Library error: Server connection timed out.
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Environment
SAP Adaptive Server Enterprise (ASE)
All Linux platforms
Product
SAP Adaptive Server Enterprise 16.0
Keywords
KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Known Error
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