SAP Knowledge Base Article - Preview

3419677 - Assign Note Type Button Grayed Out in Note Types Assignment

Symptom

When trying to assign a note type to a business service, you notice the + button (Assign Note Type) is grayed out.


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Environment

SAP Service Cloud Version 2.

Product

SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

Note, Notes, Note Type, Type, Assign Note Type, Note Type Assignment, Button, Grayed Out, Disabled, SAP Service Cloud Version 2, V2, , KBA , CEC-CRM-NOT , Notes for SAP Sales/Service Cloud , How To

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