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SAP Knowledge Base Article - PreviewSymptom
When trying to assign a note type to a business service, you notice the + button (Assign Note Type) is grayed out.
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Environment
SAP Service Cloud Version 2.
Product
SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions
Keywords
Note, Notes, Note Type, Type, Assign Note Type, Note Type Assignment, Button, Grayed Out, Disabled, SAP Service Cloud Version 2, V2, , KBA , CEC-CRM-NOT , Notes for SAP Sales/Service Cloud , How To
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