SAP Knowledge Base Article - Public

3419755 - How to use one customized default mail ID to send email in Create Correspondence - SAP S/4HANA Cloud

Symptom

 How to change the system default email ID "noreply@sap.com" to customized default mail ID in the Create Correspondence app.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud

Reproducing the Issue

1. Open create correspondence app.

2. Fill out the mandatory fields in parameters tab.

3. Set "noreply@sap.com" as the default email ID in Email preview tab.

Cause

The sender email has not been maintained in advance.

Resolution

Maintain sender email in Output Parameter Determination app before creating correspondence.

Keywords

Email, Create Correspondence app, Sender email, Output Parameter Determination app , KBA , FI-AR-AR-G-2CL , Closing Operations / Period-End (Public Cloud) , How To

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Attachments

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