SAP Knowledge Base Article - Public

3419798 - Where does the Replacement Delivery Date come from in a Return to Supplier?

Symptom

When creating a New Return to supplier, after inputting Follow-up Decision as Replacement or Partial Credit Memo & Replacement, system auto generates a Replacement Delivery Date. Where the Replacement Delivery Date comes from?

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to New Return to Supplier view.
  2. Select the relevant Inbound Delivery Items.
  3. Click Next button.
  4. Enter the returned Quantity and Reason.
  5. Click Next button.
  6. Click Finish button and system will guide you to provide a Follow-up Decision in Return to Supplier XXX (XXX respective the ID of Return to Supplier).
  7. Now open the Return to Supplier XXX.
  8. Select the follow-up decision as Replacement or Partial Credit Memo & Replacement in down list.
  9. System will auto generate a default time in Replacement Delivery Date filed.

Cause

In the return to supplier process, after selecting the Follow-up Decision as Partial Credit Memo & Replacement or Replacement, the replacement date will be calculated 7 days from the current shipment date. 

Resolution

This is standard functionality, programmatically system-generating.

Keywords

Return to Supplier, Replacement Delivery Date, Shipment Date. , KBA , AP-RTS-RTS , Return To Supplier , How To

Product

SAP Business ByDesign all versions