Symptom
When creating a New Return to supplier, after inputting Follow-up Decision as Replacement or Partial Credit Memo & Replacement, system auto generates a Replacement Delivery Date. Where the Replacement Delivery Date comes from?
Environment
SAP Business ByDesign
Reproducing the Issue
- Navigate to New Return to Supplier view.
- Select the relevant Inbound Delivery Items.
- Click Next button.
- Enter the returned Quantity and Reason.
- Click Next button.
- Click Finish button and system will guide you to provide a Follow-up Decision in Return to Supplier XXX (XXX respective the ID of Return to Supplier).
- Now open the Return to Supplier XXX.
- Select the follow-up decision as Replacement or Partial Credit Memo & Replacement in down list.
- System will auto generate a default time in Replacement Delivery Date filed.
Cause
In the return to supplier process, after selecting the Follow-up Decision as Partial Credit Memo & Replacement or Replacement, the replacement date will be calculated 7 days from the current shipment date.
Resolution
This is standard functionality, programmatically system-generating.
Keywords
Return to Supplier, Replacement Delivery Date, Shipment Date. , KBA , AP-RTS-RTS , Return To Supplier , How To