SAP Knowledge Base Article - Public

3419809 - 'Unable to connect to Sharepoint. Check the connection details and user credentials then try again' error occurs in SAP Analytics Cloud

Symptom

Below error when trying to connect SAC with Sharepoint via open connector :

'Unable to connect to Sharepoint. Check the connection details and user credentials then try again'.

Environment

SAP Analytics Cloud 2023.21.13

Reproducing the Issue

  1. Login to SAC.
  2. From the side navigation, choose Connections -> Add Connection. The Select a data source dialog will appear.
  3. From the categories filter, select Open Connectors and select Sharepoint data connection under Acquire Data.
  4. Enter the necessary details.
  5. Choose Create.

Notice the error : Unable to connect to Sharepoint. Check the connection details and user credentials then try again.

Cause

The issue is under investigation by development team.

Resolution

The issue is under investigation by development team.

See Also

Keywords

open connector, sharepoint, sac, connection , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud all versions