SAP Knowledge Base Article - Public

3419813 - Outlook Add-In in German is not Working

Symptom

You notice that there is no information shown in the Outlook Add-In while using German language.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management Work Center
  2. Navigate to the Download Center
  3. Download SAP Add-In for Microsoft Outlook
  4. After successful download, You restart Outlook 
  5. In Outlook, click File and navigate to Options and then to Add-ins
  6. You notice that there is no information shown in the Outlook Add-In 

Cause

The Cause for this issue is you are not using latest version of Outlook Add-In.

Resolution

You need to install latest version of Outlook Add-In.

Steps for downloading Outlook Add-In:

  1. Go to Application and User Management Work Center
  2. Navigate to the Download Center
  3. Download SAP Add-In for Microsoft Outlook

Keywords

Outlook Add-In, latest version, Download Center , KBA , SRD-CC-OIN-GW , Groupware , Problem

Product

SAP Business ByDesign all versions