SAP Knowledge Base Article - Public

3419863 - Errors occur when clicking 'Start Course' again on the item details page after removing it - SAP Successfactors Learning 2311

Symptom

After removing an item from item details page, error below occurs if users click 'Start Course' on the same page:

  • Student component ID association to user is not found\{0\}

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Learning 2305

SAP SuccessFactors Learning 2311

Reproducing the Issue

  1. Go to My Learning
  2. Launch a course and exit before completion
  3. Remove the course and from the same screen click 'Start Course'
  4. System throws two errors as below
    •  

 

Cause

This is a known code issue that has been fixed by SF Learning Engineering team and the fix will be released in b2405.

Resolution

b2405 release is scheduled on April 19th 2024 for Preview and May 17th 2024 for Production. 

Until then as a workaround, users can refresh the page and start the course again.

See Also

Product Release & Road Map Information

Keywords

Student Component ID association to user is not found \{0\}, Start Course, confirmation , KBA , LOD-SF-LMS-CHM , Course Home , Known Error

Product

SAP SuccessFactors Learning 2305 ; SAP SuccessFactors Learning 2311