Symptom
The Primary Email is showing as Anonymized in Integration Centre for a candidate that has been marked for anonymization, but the RCM Entity Anonymization job has not run yet.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Candidate profile gets deleted either by using the "Anonymize Candidate Profiles" feature, declining DPCS or else deleting candidate profile via external career site
- Before the RCM Entity Anonymization job runs, go to Admin Center>Integration Center
- From the candidate entity, include the Primary Email field
- Notice that the Primary Email is listed like "Anonymized1234567...", but the RCM Entity Anonymization job has not run yet:
Resolution
The engineering team have confirmed that this is expected behaviour as once the candidate profile has been anonymized via Admin Center or by candidate deleting their own profile or declining DPCS, the profile is deleted and removed from the SOLR Index and the primary email is included in this deletion. Hence why it will appear as Anonymized even before the RCM Entity Anonymization job runs.
Keywords
Anonymise, anonymised, declined, data privacy statement, delete, IC, anonymisation, center , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To
Product
Attachments
primaryEmail.jpg |