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SAP Knowledge Base Article - PreviewSymptom
An activity which is created and with the status "OPEN" can't be canceled on the planning and dispatching board.
Where as with the different status Dispatching, Released can be closed with out any error or any issue in the data consistency.
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Environment
SAP Field Service Management
Product
SAP Field Service Management 1.0
Keywords
Activity, Service Assignment, Cancel Activity , KBA , CEC-SRV-FSM-PD , FSM Planning and Dispatching , Problem
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