3420096 - Users with same roles see different data in SAP Analytics Cloud

• Two admin users want view or edit a story, they see different data.
• One user doesn't see the data for a dimension. The dimension doesn't show, just its measures. If they create a new story with the same model, the same happens. 

User A:

1. Login SAC;
2. Open the affected story;
3. Create a table or a chart;
4. Search for the specific dimension;
5. The dimension is not there.

User B: 

1. Login SAC;
2. Open the affected story;
3. Create a table or a chart;
4. Search for the specific dimension;
5. The dimension is there.

The users have different approval of company codes in the S/4HANA system.

Add the company code to the authorizations in the S/4HANA system.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
  • https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
  • https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
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  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud Connection Guide
• Getting Started with SAP Analytics Cloud Expert Community page
• SAP Analytics Cloud Get More Help and SAP Support
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