SAP Knowledge Base Article - Public

3420104 - Unable to Add Goals in Performance Forms

Symptom

When users access their performance forms, they don't have the ability to add goals.

Environment

  • SAP SuccessFactors Performance Management
  • SAP SuccessFactors Goal Management
  • SAP SuccessFactors Career Development Planning

Reproducing the Issue

  1. Log in to system
  2. In the module picker, select Performance
  3. Select a performance form
  4. There is no add goal buttom in the goal section.

Cause

  • Create permission is missing in the goal plan
  • Role-based permissions (RBP) have not been granted for users to access the goal plan (Latest Goal Management Only)
  • Goal plan templates are not coverted to Latest version which will make the goal templates as read only mode.
  • Allow users to add/remove Goals within the section is not enabled in the performance form

Resolution

To allow users to add goals to forms:

  • If you're using legacy Goal Management, ensure users have the "create" permission in the goal plan template
  • If you have upgraded to Latest Goal management , ensure you have converted the goal plan templates to latest version to see "Add goal" button in PM form and edit the goal fields.
  • If you're using latest Goal Management, ensure users have both the "create" permission in the goal plan template and the role-based permission for the goal plan template.

Create permission is missing in the goal plan

As a customer, you do not have access to Provisioning. Please engage a Certified Partner to assist with this configuration.

Please review Implementing and Managing Goal Management - Action Permissions or Implementing and Managing Career Development Planning - Action Permissions.

Role-based permissions (RBP) have not been granted for users to access the goal plan (Latest Goal Management Only)

This change is announced in Implementing and Managing Goal Management - Supported and Unsupported Features. You can follow the steps in Using Role-Based Permissions - Updating a Permission Role to grant the Goal Plan Permissions permission.

Allow users to add/remove Goals within the section is not enabled in the performance form

Please review Implementing and Managing Performance Management - Goal Section to enable Allow users to add/remove Goals within the section.

See Also

Keywords

success factors, sf, sfsf, gm, pmg, pm, edit goals, objectives, reviews, forms, permissions, can't access, cannot edit, modify, pencil icon , KBA , LOD-SF-PM-GM , Goals in PM Form , LOD-SF-GM-INT , Integrations with PM, CMP, VP, EC, etc. , LOD-SF-CDP-INT , CDP Integrations, LMS, PM, EC etc. , Problem

Product

SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Succession & Development all versions