SAP Knowledge Base Article - Preview

3420111 - Error "Unable to fetch the prompt information" when scheduling specific Story Report.

Symptom

Unable to Schedule specific Story Report, upon accessing "New schedule" from Action menu, below error message is seen.

"Unable to fetch the prompt information"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HXM Suite
    • Analytics & Reporting (Ad Hoc, YouCalc, ORD)
      • Report Centre
        • People Analytics Stories

Product

SAP SuccessFactors People Analytics 2311

Keywords

Validation error, Scheduling Story Report, Unable to fetch the prompt information, New Schedule, Story, validation, error, Scheduling, Story Report. , KBA , LOD-SF-ANA-RCT-SAC , People Analytics Stories , LOD-SF-ANA-SAC , Stories in People Analytics , Problem

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