SAP Knowledge Base Article - Public

3420170 - User can request a Class despite not meeting the prerequisites

Symptom

Can users request a class despite not meeting the prerequisites?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Learning

Reproducing the Issue

  1. Go to My Learning >
  2. Find the course you would like to request a class for that you have not met the prerequisites yet >
  3. Click "Request a Class" > 
  4. The request will proceed normally.

Cause

Expected system behavior.

Resolution

Yes, it is possible for a user to request a class even if they have not met the prerequisites. Requesting and enrolling are very different actions and there is a possible scenario that they request the class, take the prerequisites, then by the time a class is published they meet the requirements and can enroll.

Keywords

lms, learning, SF, SuccessFactors, request, class, item, prerequisite, not, complete, missing, register, met, meet , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS , Learning Management System , How To

Product

SAP SuccessFactors Learning all versions

Attachments

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