SAP Knowledge Base Article - Public

3420175 - Cancel Purchase Order Button is Disabled in the Purchase Order Document

Symptom

Cancel Purchase order button is disabled for Purchase Order. 

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center
  2. Go to Purchase Orders view
  3. Select the relevant Purchase Order
  4. Select Edit and you can see Cancel Purchase order button is disabled

Cause

There is an Invoice Cancellation which is in status Paid with Clearing document and the clearing document is also posted to accounting. Due to this reason, the Invoice Status is updated to Partially Invoiced. As a result, Purchase Order status is in Follow-Up Document Created status and not allowed to Cancel the purchase order when you have the active follow up documents. 

Resolution

If you need to Cancel the purchase order, cancel the Clearing document and then Cancel Purchase order button will be enabled in the purchase order. 

Keywords

Cancel Purchase order button is disabled for Purchase Order; Cancel Purchase order button is disabled , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem

Product

SAP Business ByDesign 2311