3420177 - 'No se generaron documentos de pago electrónico' Message In The Log of Mexico Receivables - Electronic Payment Run

The Receivables - Electronic Payment Run executed in the system is not able to generate any document, which is evidenced by the message in the run's log:

'No se generaron documentos de pago electrónico'.

This scenario is valid for Mexico country.

SAP Business ByDesign

1. Go to Receivables work center.
2. Go to Electronic Payment Run view. 
3. Find the respective Run ID.
4. Select the row of respective Execution ID / Application Log ID and open it.
5. Under Summarizing Messages, notice the message: 'No se generaron documentos de pago electrónico'.

The run has been executed for a given customer invoice ABC (ABC means the customer invoice).

In data selection, the Posting date from/to date has been defined as, for example, 29.12.2023.

However, the Due Clearing Date of invoice ABC is 01.06.2023. Hence, the expected document couldn't be found by system and no e-payment documents were created.

To check the Due Clearing Date of invoice ABC:

1. Open invoice ID ABC.
2. Click View All.
3. Open Document Flow tab.
4. Open Clearing ID DEF (DEF is the Clearing ID), which is connected to invoice ABC.
5. Check the Posting Date: the Posting Date of Clearing ID DEF represents the invoice's Due Clearing Date.

Remark: There's no Due Clearing Date field in the UI. The Due Clearing Date field, that exists in system backend, is represented in the UI by the Clearing's DEF Posting Date.

The Posting date from/to date should be set to cover the Due Clearing Date (identified by the Posting Date) of the Clearing that is clearing the respective customer invoice being fetched by the run.

mexico; clearing; Electronic Payment Run; due clearing date; posting date; receivables , KBA , AP-PAY-GLO , Cross-Country Extensions , How To