SAP Knowledge Base Article - Preview

3420181 - Candidate "Not Started" with all tasks completed - Onboarding

Symptom

  • All the tasks are completed for the candidate in Dashboard, however the Hire status in Manage Data is "Not started" which impacts custom jobs or API's that are using Hire Status as condition. 
  • My candidates still show a Hire Status of “Not Started” even though all onboarding tasks are completed in the dashboard.
  • The status never moves to “Ready to Hire,” so subsequent steps that depend on Hire Status don’t kick off.
  • Downstream processes and integrations (custom jobs/APIs, salary processing, job integrations) fail or stall because they rely on the correct Hire Status.
  • We see conflicting/completed task indicators in the Onboarding Dashboard, but the Hire Status remains “Not Started,” creating data inconsistencies.
  • Integrations misfire due to the incorrect status (e.g., employees being added to GRC Employee Data incorrectly), impacting business controls and compliance.


Read more...

Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

Onboarding,obx,hire,status,not,started,ready,to,change,job,api,task,completed , KBA , LOD-SF-OBX-BPE , BPE Process Flow , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.