SAP Knowledge Base Article - Preview

3420192 - Unable to login SAP Cloud ALM.

Symptom

When login SAP Cloud ALM, below error or messages displayed:

  1. "Welcome to SAP Cloud ALM!" displayed with multiple IAS options.

    2024-01-11_13-30-31.png
  2. "Welcome to SAP Cloud ALM!" displayed without any option.

    2024-01-11_13-31-24.png
  3. "Pick an account" 

     2024-01-11_13-22-41.png
  4. "Sorry...You entered a valid URL,but you are not authorized to view the content,contact your system administrator".  

    2024-01-11_13-31-40.png
  5. "Sorry,you are not authorized to use this application with tenant XXXXXXX".  

    2024-01-11_13-32-01.png
  6. "Sorry, we could not authenticate you. Try again." 

  2024-01-11_13-33-01.png

Image/data in this KBA is from SAP systems, sample data, or demo systems. Any resemblance to real data is purely coincidental


Read more...

Environment

SAP Cloud ALM

Product

SAP Cloud ALM 1.0

Keywords

Welcome to SAP Cloud ALM!, Available for User Logon, Pick an account, You entered a valid URL, but you are not authorized to view the content, contact your system administrator, you are not authorized to use this application with tenant, we could not authenticate you. Try again , KBA , SV-CLM-INF-UAM , User Management for SAP Cloud ALM , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.