SAP Knowledge Base Article - Public

3420246 - Unable to disable the "External Data" checkbox in Service Contracts Document Type

Symptom

You want to disable the "External Data" checkbox while maintaining Document Types under Service Contracts configuration

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Business Configuration
  2. Overview
  3. Search for 'Service Contracts' and open the Activity
  4. Click on 'Document Types'
  5. The 'External Data' checkbox cannot be disabled

Cause

The 'Replication' column must be erased in order to disable the 'External Data' checkbox

Resolution

  1. Go to Business Configuration
  2. Overview
  3. Search for 'Service Contracts' and open the Activity
  4. Click on 'Document Types'
  5. Click on the value of the Replication column
  6. Erase the value

Keywords

External Data, Service Contract, External Pricing, Contract , KBA , LOD-LE-COP-SRV , Service Contract , How To

Product

SAP Cloud for Customer core applications 2311