SAP Knowledge Base Article - Preview

3420276 - Chart keeps loading with "formatInfo is undefined" error in network console when no data in SAC optimized design story

Symptom

  • The chart keeps loading with error in Console window of browser's developer tools when showing Unbooked Data in a Chart and Add dynamic Reference Line.
  • The error is: [Unified Store] Exception caught evaluating subscriber selectors: Error: formatInfo is undefined Error: formatInfo is undefined
  • The issue only happens when no data in the result.
  • No issue in classic story, only happens for optimized design story. 


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Environment

  • SAP Analytics Cloud 2023.21.13

Product

SAP Analytics Cloud 1.0

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, loading, Unbooked Data, Reference Line. , KBA , LOD-ANA-UNS-DSG , Unified Story Designer Issues , Problem

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